Aretas Group Privacy Policy
This Privacy Policy outlines how Aretas Group Pty Ltd and its related bodies corporate (we, our, us) manage your personal information.
We are committed to handling your personal information with integrity and professionalism. As a multi-disciplinary engineering consultancy, we comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth) to protect your personal information.
This Privacy Policy is available at any time via our website at www.aretasgroup.com.au. We may update this Privacy Policy from time to time, and any changes will be published on our website.
1. What personal information do we collect?
We collect personal information necessary to provide engineering, environmental, and advisory services. This may include:
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Your name, address, email, phone number, occupation, employer details, and project-related contact details.
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Payment details if provided for settlement of accounts.
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Information you provide through our website, enquiry forms, proposals, or project documentation.
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Information about services you have engaged us for or enquired about.
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Images or information collected through site access systems or security monitoring.
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Opinions or feedback you provide about our services.
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Employment history and recruitment-related information if you apply for a role with us.
We may also collect sensitive information (e.g. health or vaccination status) if required for safe site access, workplace compliance, or legal obligations, but only with your consent or as permitted by law.
2. How do we collect your personal information?
We collect personal information directly from you whenever possible, including:
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Through proposals, contracts, and project communications.
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Via our website, forms, or digital communication channels.
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During project site access, inductions, or safety checks.
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When you provide feedback, complete surveys, or contact us directly.
We may also receive personal information from third parties such as contractors, service providers, regulatory agencies, or recruitment consultants.
3. What if you don’t provide personal information?
If you do not provide certain personal information:
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We may not be able to deliver our services to you.
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We may be unable to provide updates, approvals support, or project communications.
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We may not be able to progress your employment application.
4. Use of cookies
Our website may use cookies and analytics tools (such as Google Analytics) to assess site performance and user activity. Cookies can be disabled at any time via your browser settings.
5. Why we collect, use, and disclose personal information
We use your personal information for purposes such as:
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Delivering geotechnical, civil, structural, environmental, and advisory services.
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Managing client relationships, contracts, and regulatory approvals.
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Communicating with you about projects, risks, and updates.
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Site access, safety, and compliance management.
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Improving our services, quality control, and business operations.
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Processing payments, proposals, and employment applications.
6. Disclosure of personal information
We may disclose your personal information to:
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Subcontractors, consultants, or contractors engaged on projects.
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Service providers such as IT administrators, insurers, accountants, and advisors.
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Regulators, local councils, and government authorities as required by law.
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Parties involved in corporate transactions (e.g., mergers or acquisitions).
Where we disclose your information, we require third parties to handle it in line with this Privacy Policy and only for the purpose intended.
7. Cross-border disclosures
While we generally store personal information within Australia, some service providers (e.g., cloud or IT platforms) may process or store data overseas. We take reasonable steps to ensure these providers comply with Australian privacy obligations.
8. Direct marketing
We may send you updates about our services, capabilities, and expertise relevant to your projects. You can opt out of these communications at any time by contacting us or using unsubscribe options in emails.
9. How we protect your information
We use secure systems, controlled access, and organisational safeguards to protect personal information against unauthorised use or disclosure.
We retain personal information only as long as necessary for business or legal purposes, after which it is securely destroyed.
10. Third-party websites
Our website may link to external websites. We are not responsible for the privacy practices or content of third-party websites.
11. Accessing or correcting your personal information
You may request access to or correction of your personal information at any time. We will provide access unless restricted by law and will notify you if we are unable to do so.
12. Your Rights
You may request access to, correction of, or deletion of your personal data at any time. You also have the right to withdraw your consent for us to process your data. To exercise these rights, please contact us at: info@aretasgroup.com.au
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: info@aretasgroup.com.au
Last updated October 2025.
